We accept returns within 14 days of receipt, provided items are unworn, undamaged, and accompanied by the original packaging and receipt.
Pre-order shipping dates are provided on the product page. Typically, items ship within 4-8 weeks after the pre-order period ends. We will keep you updated every step of the way.
Yes, I ship worldwide with carefully selected carriers to ensure your luxury pieces arrive safely and promptly.
All of my pieces are produced in limited quantities to preserve exclusivity. If an item is marked Coming Soon or Pre-Order, you may reserve it ahead of its official release.
Each piece includes care instructions specific to its materials. I recommend professional dry cleaning and storing your garments in their original dust bags or garment covers.
Return policy
We accept returns within 14 days of receipt, provided items are unworn, undamaged, and accompanied by the original packaging and receipt.
When will my pre-order be shipped
Pre-order shipping dates are provided on the product page. Typically, items ship within 4-8 weeks after the pre-order period ends. We will keep you updated every step of the way.
Do you offer international shipping?
Yes, I ship worldwide with carefully selected carriers to ensure your luxury pieces arrive safely and promptly.
Are all items always in stock?
All of my pieces are produced in limited quantities to preserve exclusivity. If an item is marked Coming Soon or Pre-Order, you may reserve it ahead of its official release.
How should I care for my Jax Marcin garment?
Each piece includes care instructions specific to its materials. I recommend professional dry cleaning and storing your garments in their original dust bags or garment covers.
